Written supervisory procedures document the supervisory and monitoring systems that have been established to monitor and confirm that the compliance procedures are being followed and to prevent and detect prohibited practices.
In other words, licensees should implement a “surveillance program” for the purpose of monitoring compliance with the company’s obligations and detecting improper or inappropriate practices.
We believe that such arrangements are beneficial as it enables any compliance related issue to be identified (and rectified) promptly and ensure that the procedures implemented are in fact being followed.
The Compliance Officer (or related staff) should on a random sample basis, conduct reviews with appropriate internal or external support as required. The findings should be recorded (e.g. in appropriate registers such as a Compliance Activity Register) and reported through the appropriate channels (e.g. to the External or Internal Compliance Committee and/or the Board).
The report should include details of Compliance Reviews undertaken and the results, progress on issues identified in previous Compliance Reviews, including any external reviews, reporting any breaches and action taken to address the breaches, education and training conducted and any other compliance activities.
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